These are the terms and conditions under which LCT Interiors Ltd. ("we" or "us") supplies furniture and home accessory products (the "Product") or services ("Services'") through its website www.lctInteriors.com to you (the "Customer" or "you"). Each Customer should ensure they read these terms and conditions prior to placing an order with us. Please note by placing an order for any Product or Service from LCT Interiors Ltd, you agree to be bound by these terms and conditions.
1. Order Process
Once a Customer places an order with LCT Interiors Ltd, the Customer will receive an email receipt to acknowledge LCT Interiors Ltd. has received your order and payment.
2. Description of goods
We endeavour to describe all items as fully as possible, to the best of our knowledge, providing as much detail as is known to us. We provide a full description, high quality images from several angles and measurements to show each Product as accurately as possible. Despite this, some small variations may occur due to photography or viewing across different devices (e.g. colour). If you require further clarification of a Product please contact us for further information. It is the Customer's responsibility to ensure the condition and presentation of their purchase is satisfactory for their personal requirements.
3. Returns
We realise that making purchases online is not easy when you haven't seen or examined the goods. We are always happy to discuss items in more detail and, if required. We want you to be pleased with your purchase, but if you are unhappy with it, you will need to get in touch with us within 3 days of receiving the goods. We will provide a full refund of the purchase price (excluding all shipping costs) in the unlikely event that the item falls short of your expectations, providing the item is returned to us in it's original condition & packaging and within seven days of your receipt of it. Any damage on return to us will be deducted from the exchange or refund total. All returned items must be sent fully insured to the total value of item and tracked.
***Please note special orders requiring modification of an existing product on our website are not refundable.***
4. Shipping
Items will be packaged and dispatched quickly. These items are shipped, fully insured and with tracking numbers.
5. Pricing
Prices quoted by LCT Interiors Ltd. do not include delivery charges unless otherwise specified. Prices may change at any time without notice. All prices exclude delivery costs, which will be added to the total amount due. For the avoidance of doubt, we will not be liable for any export or import duties, taxes etc. arising as a result of the goods being sent to a destination outside the United Kingdom.
6. Cookies
a). Many websites store information in a small text file, called a cookie, which is kept on your computer’s hard drive. On our web site we use this facility only to store information about the products you are interested in, so when you add a product to your basket we remember this information with a cookie. b). We do not store your personal information through cookies or any of your payment information so if you come back to the site at another time, the site will still have your basket information but not any of your personal information. c). You do have the facility to switch off your cookie, however this means that you will have problems adding products to your basket.
7. Liability
LCT Interiors Ltd. liability for losses is strictly limited to the amount paid by the Customer for a Product or Service. Neither LCT Interiors Ltd. nor any director, employee, affiliate or other representative will be liable for any loss, damage or expense arising out of or in connection with the supply of goods or services offered through this website including but not limited to indirect or consequential loss or damage, loss of data, income, profit or opportunity, loss or damage to property and claims by third parties, even if LCT Interiors Ltd. has been advised of the possibility of such loss or damage and/or such loss or damage were reasonably foreseeable. The exclusions above and limitations of liability shall not apply in respect of liability in negligence for death or personal injury.
8. Amendment to Terms and Conditions
LCT Interiors Ltd. reserves the right to amend these terms and conditions at any time without notice.
If you have any comments please send them to enquiries@lctinteriors.com
Copyright © 2021 LCT INTERIORS LTD. - All Rights Reserved.
07747 791640 / 07376 779956